Legal

Privacy Policy

This Privacy Policy sets out how LoopingCloud (the "Company") uses and protects any personal information you provide when using this Website. We are committed to ensuring your privacy is protected: information you give us is used only pursuant to this policy and our Terms and Conditions. We may revise this policy at any time by updating this page; continued use of the Website constitutes agreement to the then-current policy. This policy is effective as of July 1, 2013.

Website Registration

To use the Website's full features, you complete a registration form providing information such as your name and email address, used to activate features, purchase products, and view secure content. This information may also be used by us or by other subscribers to contact you about products or services you've expressed interest in, listed, or advertised. When you register with respect to real estate listings, services, or business listings, your contact information becomes visible to other subscribers and unaffiliated third parties able to assist with the products or services you've requested or listed.

We may also request information via surveys or contests, participation in which is voluntary. We may ask for personal information at other times, such as when you contact technical support, and we may retain such communications to process inquiries and improve our services.

What information do we collect?

First name, last name
Mailing address
Telephone number
Username and email address
Credit card details (for subscription payments)
Other information relevant to the proper functioning of the Website

What we do with it

Internal record keeping
Improving our products and services
Improving interaction between customers, subscribers, and the Company
Sending promotional emails about new products or offers, unless you opt out
Customizing the Website to your interests
Connecting you with other subscribers who may assist with products or services you're interested in
Sharing with third-party partners for marketing, with your permission or as required by law

Website Security

We maintain suitable physical, electronic, and managerial procedures to safeguard information collected online, including internal reviews of our collection, storage, and processing practices. The Internet is an open system, however, and we cannot guarantee that transmissions cannot be intercepted or decrypted by others.

How we use cookies

Cookies help us analyze web traffic, recognize returning visitors, and tailor the Website to your preferences. We use traffic log cookies to understand page usage and improve the Website based on subscriber needs; this data is used only for statistical analysis and then removed. A cookie cannot access your computer or any information beyond what you choose to share. Most browsers accept cookies automatically, but you can configure your browser to decline them, which may limit some Website functionality.

Cookies we set and your choices

The Website uses three kinds of cookies and browser storage:

Essential. These keep you signed in, protect forms from forgery and carry short confirmation messages between pages. They are always on because the Website cannot work safely without them.
Preferences. These remember your light or dark theme, the listings you recently viewed and the properties you are comparing, in your own browser. They are not sent to advertisers.
Analytics. Google Analytics cookies that measure how the Website is used. They are used only if you press Accept. If you press Decline, or your browser sends a Global Privacy Control signal, they are not used and any we set before are removed.

You can change your choice at any time with the "Cookie settings" link at the bottom of every page.

Links to Third-Party Websites

Our Website links to non-affiliated third-party sites for your convenience. We have no control over, and are not responsible for, the content or privacy practices of those sites, and they are not governed by this Privacy Policy.

Controlling Your Personal Information

We will not sell your personal information to third parties unless we have your permission or are required by law. Registering grants the Company the right to provide your contact information to subscribers or third parties capable of offering the product or service you require, and your personal information is visible to other subscribers as necessary for the Website's proper functioning. Information you voluntarily disclose online (e.g. via email, chat, or message boards) can be collected and used by others; some services let you choose to show your name and email address publicly. The Company may release personal information where it has a good-faith belief this is necessary to comply with the law, enforce our Terms, address fraud or security issues, or protect against imminent harm.

Disclaimer

While we restrict how users and third parties may use the contact information we share, we have no control over what they actually do with it. The Company bears no responsibility for unauthorized dissemination or misuse of such information by a subscriber or third party.

We reserve the right to make changes to our Privacy Policy from time to time; significant changes will be posted to the Website 30 days before taking effect. This policy is current as of July 1, 2013.

This Privacy Policy should be read together with our Terms and Conditions. In the event of a discrepancy, the Terms and Conditions govern. If you believe we are not abiding by this Privacy Policy or our Terms and Conditions, contact us immediately at info@loopingcloud.com.

Compensation Disclosure

Pursuant to FTC regulations, we disclose that a relationship may exist between this Website and the products or services it reviews, recommends, or promotes. We recommend you conduct your own research and exercise care before purchasing any product or service, on this Website or elsewhere online.

Affiliation. Any mention of a product or service on this Website likely reflects a material connection between the provider and the Website, made in good faith based on our own trial or research of the product.

Recommendations and Reviews. Because of this possible connection, a bias may exist in our recommendations, which could result from compensation received for them, although every effort is made to provide accurate and honest reviews.

Website Compensation. We may receive compensation - money, services, or complimentary products - for referrals made to unaffiliated third parties, whether or not a Website visitor takes any action. If you complete a registration form requesting information from a service provider, we may receive compensation for sending your request to them.

Disclosure Statement. A material connection between a product or service mentioned on this Website and its provider may exist, and compensation to the Website may result; every effort has been made to provide true and accurate statements regardless.

Questions

Questions about our Terms and Conditions, this Privacy Policy, or other policies can be directed to our support staff at info@loopingcloud.com.

LoopingCloud SMS Communication Policy

Use of SMS

SMS messaging is used strictly for professional communication, primarily as a follow-up method after initial phone contact with real estate professionals such as realtors, mortgage brokers, or service providers.

No Third-Party Sharing

No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

Consent and Opt-In Data Protection

All text messaging originator opt-in data and consent information is kept confidential and will not be sold, shared, or disclosed to any third party under any circumstances.

System of Communication

All text communications are conducted through the Zoom phone system provided by LoopingCloud. No personal mobile devices should be used for client communication unless explicitly authorized.

Compliance and Confidentiality

Team members must ensure SMS communications remain compliant with privacy regulations and our confidentiality standards - professional, relevant to the recipient, and free of sensitive or personal data unless necessary and permitted.

Opt-Out Respect

Any recipient who requests to opt out of SMS communication is immediately removed from the SMS contact list, and no further messages are sent.

Monitoring and Oversight

SMS activity may be monitored by LoopingCloud management to ensure compliance with this policy; violations may result in disciplinary action.