Help
Frequently Asked Questions
Quick answers about searching, listing, offers and your account. Can't find yours? Contact us.
Getting started
No. Creating an account is free, and so is searching. You can browse commercial, residential and business listings without an account; signing in lets you list properties, send messages and keep track of offers.
Commercial property, residential property and businesses for sale, offered for sale or for lease. Each listing has its own page with photos, key facts, pricing, a map of the area and the lister's details.
No. Search as often as you like, with or without an account. The advanced search lets you narrow results by category, sub-category, price, size, year built and more.
Use the password recovery link on the sign-in page. We email you a link to choose a new password; it works for a short time.
Listing a property
Sign in, open My Listings and choose to add a listing. Fill in the details, add at least one photo and publish. You can edit the listing, add more photos and documents, and take it off the site at any time.
A listing appears publicly only when it is switched on, has at least one photo and is not marked sold or off the market. Check its status in My Listings; a listing taken off the site is kept and can be put back.
Yes. Each listing has a setting that controls whether the street address is shown. When it is off, visitors see only the city and ZIP code, and the address is also left out of the page address.
Yes. A commercial listing can say that a business is included in the sale, and you can describe the business in the listing. You can also create a separate business listing for it.
Nobody. Your email address is never shown on a listing or a profile. Visitors contact you through the message and offer forms, and you receive those by email and in My Messages.
Offers, messages and opportunities
A soft offer is a non-binding proposal for a listing: your price or terms, how you plan to finance it and when you could close. The lister receives it, can reply, and can mark its status, for example pending, accepted or rejected. It is a way to open a conversation, not a contract.
Use the Request Info button on the listing page. Your message goes to the lister, who can answer you directly, and you can follow the conversation in My Messages when you are signed in.
Opportunities connect a listing with outside help: lending, business services such as closing or inspection, and material suppliers. On a listing page you can ask a provider for a quote, and the provider is told which property it is for.
Open the quote request page for lending, business or material services, or the service page for your market, and send your company details. We review each request before the provider appears on listing pages.
Your account
Open your dashboard and choose Update Profile or Company Profile. Your public profile page shows your photo, about text, licences and listings, and your company page shows your agents and listings.
Open Refer a Friend from your dashboard. You get a personal sign-up link to share, or you can send an invitation by email from the page.
Messages can be deleted from the message list; the other person keeps their copy. A listing can be taken off the site or deleted from My Listings.
Use the Contact Us page for listing support, partnerships or technical help. We read every message.